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Hostelling International's Assured Quality Standards program means you can rely on a consistent level of services and facilities wherever you stay.
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The requirements of the Assured Quality Standards are checked through regular visits to hostels by the HI Standards team. Hostels are not given advance warning of a visit - so our inspectors have exactly the same experience as you! In addition, we conduct regular "mystery shopper" programs with budget travelers - these programs check that quality and customer service standards are met.
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| Welcome - hostels are open to all. You can join if you are not already a member, and you can make advance reservations. Plus you will have access to essential facilities if the hostel closes for a period during the day. |
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| Comfort - a good night's sleep including a freshly-laundered linen (some international hostels may charge a small laundry fee along with the overnight charge), and sufficient washing/shower facilities. Some meals are available, along with self-catering facilities and a food store onsite or close by. |
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| Cleanliness - the highest standards of hygiene wherever you travel. |
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| Security - for you and your possessions, including lockers for luggage and valuables. |
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| Privacy - in showers, washing areas and toilets. Most hostels provide single sex dormitories - although if requested, a mixed sex dormitory may be offered to people traveling together. Private rooms are also available at many locations and can be reserved in advance. |
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